The AI platform for organisations that mean business

AI for thepublic sector

From federal agencies to local governments: improve services, relieve staff, and make internal knowledge instantly accessible.

Challenges in the public sector

01

Phone & email overload

Citizens and businesses don't always find their way and contact the service directly.

02

Fragmented information

Regulations, subsidies, and procedures are scattered across dozens of documents, websites, and departments.

03

Limited digital services

Citizens expect 24/7 access to information, but current channels close after office hours.

What if AI could do all these tasks for you?

Lightning-fast information lookup
Search documents, CRM & email
Fusion-Algorithm search engine
Browser plugin & full-screen chat

Why choose Oniroco?

1

Overload of phone and email traffic at government agencies.

2

Central management of communication channels across all services.

3

Make front office work faster and more accurately.

4

Citizens and businesses find the right information faster.

5

Internal processes are automated.

6

Governments position themselves as innovative and accessible.

A first point of contact for citizens and businesses

AI-powered satisfaction surveys

AI guides citizens through a conversational satisfaction survey. No more boring forms.

Automatic appointment booking

The AI assistant is available 24/7 and automatically books appointments via the chat function.

How can we help you?

AI helps citizens on the website with questions about services, regulations, subsidies, and permits.

A global AI layer for your organization

Oniroco integrates seamlessly with the tools governments use daily.

OdooOdoo
WhatsAppWhatsApp
OutlookOutlook
SharePointSharePoint
Office 365Office 365
3P3P
TimeblockrTimeblockr

Best public sector chatbot 2025

Oniroco won the Best Public Sector Chatbot award 2025 with the VLAIO assistant.

Best Bots of Belgium2× Best Bots of Belgium Top 3
Best Public Sector Chatbot 2025Best Public Sector Chatbot 2025 (VLAIO)
DC&I AwardsDC&I Award Digital Innovative Disruptor 2024

Our government projects

A selection from our portfolio — we work with numerous government services at every level.

Annelies Leysen
VLAIO
"Our idea that a chatbot is a very accessible channel has now been confirmed."

Annelies Leysen

VLAIO, Agency for Innovation & Entrepreneurship

View customer case →

Same team, double the impact

1

Increase productivity by automating recurring tasks.

2

Keep your team stress-free by focusing only on tasks that truly matter.

3

Free up time for every team member to take on new tasks.