The Same Questions, Over and Over Again

Website visitors to LGA HR Group asked the same questions repeatedly. Colleagues also looked up information from each other, sent emails back and forth, and answered the same frequently asked questions again and again. The knowledge was there. Finding it simply took too much time.

From One Chatbot to a Central Platform

It started modestly, with a public assistant that automatically helped visitors on the website. It quickly became clear that Oniroco could do much more. Today, LGA HR Group also uses the platform internally to query data and automate processes. There are now five projects running, each with personal guidance from start to delivery. The effect is clearly noticeable: frequently asked questions and data requests are now handled 90% to completely automatically.

Thinking Along Rather Than Selling

What convinced LGA to partner with Oniroco was the personal follow-up from the first meeting, combined with a platform that brings everything together centrally and links it to their own systems.

"What appealed to us most was the way they think along with us. They listened to what we needed and looked for ways to work more efficiently together. That happens again and again." Sebastian Pinto-Maeso, Marketing Officer at LGA HR Group

The team remained always honest about what was and wasn't feasible. LGA brought the ideas, Oniroco developed them. Work on GDPR and the AI Act was also carried out meticulously throughout the entire process.

AI That Everyone Understands

Implementing AI in an organization is rarely simple given the different, whether technical or non-technical, profiles. Yet Oniroco's team manages to explain the technical side in an accessible way to both technical and non-technical colleagues.

"AI is complex. Yet they manage to convey that technical side in a human way, both in the guidance and in the explanations. Oniroco is for me like a ChatGPT tailored to your company, that knows everything about your data and systems. Ideal for SMEs that waste a lot of time searching for information and are looking for a local partner for that," Sebastian explains.

Time Back for Work with Satisfaction

The most tangible result is time. Less research work means more room for tasks that really matter. Budget and timing also matched what was agreed upon in advance. LGA HR Group's process is a beautiful example of not running before learning to walk. Artificial intelligence was deliberately started on a limited scale and thus systematically expanded further. This allowed all involved colleagues to learn at their own pace and continue scaling AI usage with full confidence within the organization and processes.

The result of this process? More time back for things that provide energy instead of tasks that drain it: Less chaos, more job satisfaction.